Frequently Asked Questions

Everything you need to know about bringing luxury into your home.

What is the typical delivery timeframe for furniture?

Most in-stock items are delivered within 7-14 business days. For larger bespoke pieces or premium mirrors, our white-glove delivery team will contact you to schedule a specific time slot.

Do you offer international shipping?

Yes, we ship to a wide range of international destinations. Shipping costs and delivery estimates are calculated at checkout based on the weight of the items and your location.

What is your return policy for home decor?

We offer a 30-day return window for all unused items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable unless they arrive damaged.

How can I track my order?

Once your order has been dispatched, you will receive an email containing a tracking number and a link to our courier's portal to monitor your delivery in real-time.

Are your mirrors and glass products insured during transit?

Absolutely. All fragile items are shipped using reinforced packaging and are fully insured. If your item arrives damaged, please notify us within 24 hours for a complimentary replacement.

What payment methods do you accept?

We accept all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through Klarna and Affirm for eligible purchases.